Annex A — Additional Conditions for RelaXYou Agencies and Facilities

This addendum supplements the BAZAR Vendor Agreement and applies exclusively to travel agencies, tour operators, accommodation facilities and wellness/tourism service providers registered on RelaXYou (the "Agency").

RA.1 Declarations and qualifications

The Agency declares and warrants:

that it holds the authorizations and licenses required by applicable law for the exercise of tourism/accommodation/wellness activities (by way of example: tourism SCIA, authorization as organizer/intermediary under Directive (EU) 2015/2302, regional authorizations);
that it maintains such authorizations for the entire duration of its registration on RelaXYou;
that it promptly notifies LANGA of the revocation, suspension or expiry of any authorization.

RA.2 Package travel — Directive (EU) 2015/2302

Where the Agency offers package travel (combination of at least two types of travel services: transport, accommodation, vehicle rental, other services — under art. 3 Dir. 2015/2302):

The Agency is the organizer of the package and is responsible for the performance of the package toward the traveler;
LANGA acts exclusively as a point of contact or booking intermediary; LANGA is not the organizer nor the retailer of the package and does not assume responsibility for the provision of travel services;
The Agency provides travelers, before booking, with the pre-contractual information required by art. 5 Dir. 2015/2302 (service characteristics, total price, payment conditions, withdrawal, passport/visa, optional insurance);
The Agency maintains appropriate insolvency protection to guarantee refund and repatriation of travelers (art. 17 Dir. 2015/2302);
The Agency is responsible for traveler assistance in case of package non-conformity (art. 13 and 14 Dir. 2015/2302).

RA.3 Individual travel services

Where the Agency offers individual services (accommodation, wellness treatment, excursion), the contract is formed directly between the traveler and the Agency. The Agency is responsible for the quality, conformity and safety of the service.

RA.4 Cancellation policies

The Agency defines and communicates its cancellation policies before booking confirmation. LANGA displays them on the platform but is not responsible for them. For services with a specific date, the consumer's right of withdrawal is excluded under art. 16(l) of Directive 2011/83/EU.

RA.5 Insurance and liability

The Agency declares it holds appropriate professional liability insurance and, for package travel, insolvency protection. The Agency is solely responsible for damages to the traveler arising from the service or package.

RA.6 Specific indemnification

The Agency indemnifies and holds LANGA harmless from any claim, damage or demand by the traveler arising from: package or service non-conformity, failure to provide pre-contractual information, Agency insolvency, lack of declared authorizations/qualifications. The general Vendor Agreement clauses (V.4, V.6, V.7) also apply.

Contact: legal@langa.tv — Jurisdiction: Tribunale di Milano

Annex B — Additional Conditions for eFruit Food Vendors

This addendum supplements the BAZAR Vendor Agreement and applies exclusively to food product vendors registered on eFruit (the "Food Vendor").

EA.1 Authorizations and compliance

The Food Vendor declares and warrants:

that it holds the SCIA or equivalent authorization for food sales;
that it complies with Regulation (EC) 178/2002 (general food law), the EU hygiene package (Reg. 852/2004, 853/2004 where applicable) and national hygiene regulations;
that it maintains, where required, an up-to-date HACCP plan;
that it maintains the health registration/approval for its activity.

EA.2 Labeling and allergens

The Food Vendor must indicate for each product, in the eFruit listing:

Complete ingredients list;
Allergens (Reg. EU 1169/2011, Annex II) highlighted;
Expiry date or best-before date;
Storage conditions;
Country of origin where mandatory;
Nutrition declaration where required;
Production batch number.

LANGA does not verify the completeness of food information; responsibility lies entirely with the Food Vendor.

EA.3 Cold chain and shipping

For perishable products or products requiring temperature control, the Food Vendor is responsible for:

Packaging suitable for maintaining the cold chain;
Shipping with carriers qualified for food transport;
Clear indication of delivery times compatible with the product's shelf life.

Any damage, alteration or contamination of the product during transport is the Food Vendor's responsibility (as it arranges shipping).

EA.4 Traceability

The Food Vendor guarantees product traceability under art. 18 Reg. (EC) 178/2002 and can identify its suppliers and product recipients. Upon request by competent authorities or LANGA, it promptly provides traceability information.

EA.5 Product withdrawal and recall

In case of health risk or product non-conformity: the Food Vendor immediately initiates the withdrawal/recall procedure (art. 19 Reg. 178/2002), informs LANGA within 24 hours, and cooperates for platform removal and communication to affected buyers.

EA.6 Specific indemnification

The Food Vendor indemnifies and holds LANGA harmless from any claim, damage, cost or penalty arising from: food non-conformity, labeling/allergen defects, hygiene violations, lack of traceability, transport contamination, withdrawn/recalled products. The general Vendor Agreement clauses (V.4, V.6, V.7) also apply.